WARRANTY, SERVICE MANUAL, MAINTAINING SURFACE FINISH

(Last updated: 1/08/2020)

1. WHEEL AND RIM SURFACE WARRANTY INSPECTION POLICY

   1. To the Original Purchaser, All wheels and rims for warranty must be inspected at our warehouse by the 'Product Control team'. Ph 03 8393 5873. a copy of your Original purchase invoice must be viewed and validated.

   2. Local Melbourne customer.

      1. A pre-arranged appointed time needs to be made for the inspection.

   3. Country Vic or Interstate.

      1. Any Wheels or Rims for warranty inspection would need to be returned to Mesh# Accessories, (address shown above) These wheels or rims would need to be shipped to Mesh# Accessories at the purchasers expense pre paid. Once inspected by the Product Control team and the wheels or rims are covered by our warranty policy / replacement action would be discussed and issued.
      2. Mesh# Accessories will not replace any products until a visual inspection is made by the Product Control team (at the said address above) If the vehicle is not able to come in for inspection or wheels / rims sent to us for inspection, the purchaser is welcome to purchase replacement wheels or rims which would be dispatched at the purchasers expense.
      3. Once inspected by the 'Product Control team' and the wheels or rims are covered by our warranty policy we will dispatch the replacement products them back to the purchaser at Mesh# Accessories cost. and a credit will be issued to the purchaser.
      4. If the Wheels or rims are not covered by our warranty policy they will be returned to the purchaser at the receivers expense.
      5. The maintenance of the surface finish is the responsibility of the purchaser, failure to follow the Service & Maintenance Manual attached will void the product finish warranty.

2. Service Manual

   1. The following is the Warranty periods offered by Mesh Accessories Branded Wheels & Rims. In accordance with our company Terms and Conditions and listed Service Manuals, the warranty period starts from the date of manufacture stamped onto the wheel surface.
      

      STEEL
      Original Painted Mesh# Wheels and Rims	2 year Pro-rata (M&D)
      Chrome Plated Mesh# Wheel and Rims	1 year Pro-rata (Surface)
      	2 year Pro-rata (M&D)
      ALUMINIUM
      Fully Forged Aluminium Mill and Polished Mesh#	5 year Pro Rata (M&D)
      Fully Forged Aluminium Chrome Mesh#	2 year Pro-rata (Surface)
      	5 year Pro-rata (M&D)

      Note: M&D = Manufacturing and Design Faults

3. Warranty Conditions:

   Mesh# Accessories will not replace or offer an adjustment for any wheel which has been misused for the purpose the wheel is designed for.
   1. Incorrect Tyre Fitment as outlined in the current Tyre & Rim Association of Australia Standards Manual Exceeding the Maximum applicable load as stamped onto the Mesh# wheel
   2. Failing to maintain the surface finish in accordance to the Mesh# Accessories Service Manual. Surface scratches, marks and surface blemishes resulting from wheel washing or commercial washes acidic or alkaline corrosive chemicals, brushes, scoring pads.
   3. Modifying the wheel appearance by drilling, welding or heating to repair or suit an application the wheel or rim is not in-tended for by design. In service damage by way of impact, road accidents, abnormal or severe operating conditions, Incorrect tyre and wheel mounting practices, and tyre failure resulting in wheel flange damage.